Prescriptions

The easiest way to order repeat prescriptions are:

• using your NHS account (via the NHS website or NHS app)
• using our online tool

You can also:

• fill out a request form
• bring it to the surgery and put it in the prescriptions box in the entrance

We do not take repeat prescription requests over the phone or email.

You can usually collect your prescription from the pharmacy after 3 to 5 working days.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

To find a local pharmacy, use the NHS Service Finder.

If you have questions about your medicine, your local pharmacist can help. They can also answer questions about medicines you buy without a prescription.

The NHS website has information on your medicine and answers to common questions.

If you would like to speak to someone at the surgery about your prescription:

• please book a 15-minutes consultation with one of our pharmacists

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch if you need to come in for a review.

An emergency prescription is for medication which you need urgently to prevent you becoming severely unwell. This can include epileptic medication, insulin, emergency contraception and Epipen for anaphylaxis.

To request an emergency prescription:

• use our online form or the NHS app
• contact the surgery to tell us that the request is urgent

Emergency prescription requests are not requests for medication that you have ordered late. It is your responsibility to ensure that you order your repeat prescription on time.

The doctors will review urgent requests. They may reject or only part-issue medication.

This is not the receptionist’s decision: please respect them.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as: