Appointments

To book a routine appointment:

• use your NHS account (via the NHS website or NHS app)
• phone us on 01364 72394, Monday to Friday
• visit the surgery and speak to a receptionist

We will ask you for the reason for the appointment. We do this to choose the most suitable doctor, nurse, or health professional to help you.

To book an urgent appointment:

• phone us on 01364 72394, Monday to Friday from 8am
• visit the surgery and speak to a receptionist

Morning urgent appointments become available at 8am. Afternoon urgent appointments become available at 12pm.

We will ask you for the reason for the appointment. We do this to choose the most suitable doctor, nurse, or health professional to help you.

If you are offered a GP appointment, this will be booked with the duty doctor for the day. You cannot normally specify which GP you would prefer to see.

To cancel your appointment:

• use your NHS account (via the NHS website or NHS app)
• phone us on 01364 72394

If you booked using an appointment link, you can cancel your appointment using the same link.

Please attend your appointment on time.

If you are more than 10 minutes late, you may not be seen.

You may also have to wait until the end of surgery to be seen.

If you cannot come to the surgery and you need an appointment, we can do a home visit. The doctor will phone you first to understand what help you need.

We carry out home visits at the end of morning surgery. If you need a home visit, please call before 10:30am so that the doctors can plan their visits.

The GP’s working hours may vary at times due to holidays and sickness.

There is one GP available during the Saturday extended access hours; this GP will vary week-to-week.