NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

• Answer	Total
  Very Good	69
  Good	14
  Neither Good Nor Poor	3
  Poor	3
  Very Poor	2
  Don't Know	0

What you had to tell us

We asked... "Please tell us why you gave that answer"

Comment	Date
Friendly and efficient Reception staff. Doctor helpful and professional.	Monday 29 June 2026
Always polite and helpful, nothing is to much trouble and a explanation is given for any issues that might arise.	Sunday 28 June 2026
Seen promptly and the GP was very attentive. Pleased to receive a follow up call from the doctor with my blood results.	Thursday 25 June 2026
We appreciate having the health centre so convenient to the village and always trying, despite intense demand, to be helpful and to respnd to most of our requests for service.	Wednesday 24 June 2026
Very helpful	Wednesday 24 June 2026
Always a first rate response to my needs at the surgery.	Wednesday 24 June 2026
Communication is excellent with all staff from admin to medical professionals. Due to the mutual respect and understanding health problems are solved quicker and easier for all concerned. Patients cares like myself need that cooperation it benefits both carer and surgeries. South Brent medical health centre is a shinning example of what can be achieved with a little effort from both patients and excellent staff.	Wednesday 24 June 2026
Having moved from beacon, I am amazed at the brilliant service I get from South Brent	Wednesday 24 June 2026
An Excellent practice. Doctors always willing to listen. This has been the most trusted surgery I have belonged to. The nurses are amazing alongside the GPs. The receptionists are the icing on the cake to make this a wonderful practise.	Wednesday 24 June 2026
I had a quick appt, arranged by polite,effective and adaptable reception team. The Dr was good, fast and efficient, treated me well and overall the surgery/team were excellent.	Wednesday 24 June 2026