Noticeboard

                                   
If you have more than one problem to discuss with a Doctor please book a 20 minute appointment.

1 problem = 10 minutes     

2 problems = 20 minutes.

 

Did you know you can access GP services from your computer, tablet or mobile phone with Patient Online?  You can book GP appointments, view a partial summary of your health record which includes Medication, Allergies and Immunisation history or renew prescriptions via the clinical system.  To register for this service please come to the surgery reception for further details.  You will need 2 forms of identification (one needs to be photo ID such as a passport or driver's licence, the other a utility bill to confirm your residence) to access this service. For information please visit the NHS choices Website.

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With the new General Data Protection Regulations coming into force on May 25th we have updated our Privacy Notice.  Click on the link for GDPR on the home page to find out more.
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How likely are you to recommend our surgery to Family and Friends?  Please click on the link on the right side of this page to complete a very short survey.  Thank you.
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Did you know you are able to nominate a pharmacy of your choice to dispense your medication?  Your prescription will then be sent electronically directly to the pharmacy to save you coming into the surgery to collect it.
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Do we have your up to date mobile number?  We are able to send you a text message reminder for appointments and routine monitoring

 

Minor Injuries

South Brent Health Centre is not a Minor Injuries Unit, if you require this service the details of local Minor Injuries Units are listed below:

Ivybridge Health Centre -01752 690777

8.30-18.00 Monday - Friday

Totnes Hospital - 01803 862622

8.00-21.00 7 days a week

Kingsbridge Hospital - 01548 852349

9.00-17.00 7 days a week

Cumberland Clinic, Plymouth - 01752 434390

8.30-21.00 7 days a week

Newton Abbot Hospital -01626 324500
8.00-22.00 7 days a week

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Welcome to the South Brent Health Centre

WALK IN COVID-19 VACCINATION CLINIC AT FOLLATON HOUSE TOTNES ON SATURDAY 24TH & SATURDAY 31ST JULY FOR PFIZER & ASTRA ZENECA FIRST AND SECOND DOSES. NO APPOINTMENT NEEDED JUST ARRIVE BETWEEN 9AM & 1 PM. PLEASE NOTE THAT SECOND DOSES CAN ONLY BE ADMINISTERED 8 WEEKS AFTER THE FIRST VACCINATION

Coronavirus is still a threat and as a GP surgery we must remain vigilant at all times.  We ask that you do not attend the practice if you have symptoms associated with the virus.  The practice will continue to protect our patients and staff from the virus and ask that all patients continue to wear face coverings when attending the surgery.  If you do not wear a face covering or are exempt, we may need to make alternative arrangements for you to be seen.  We ask for your continued support with this.

South Brent Health Centre cannot afford to risk the requirement to isolate a Doctor, Nurse or member of staff in the event of an asymptomatic spreader attending the practice who is not wearing a face covering.

Face covering policy

Our reception team may ask details of your call in order to direct you to the most appropriate service.  The doctors have ask that you treat our staff with respect at all times and refrain from abuse, swearing or threats of violence towards our staff.  Any such abuse will not be tolerated and may result in removal from the practice register or escalation to the appropriate authorities.

https://youtu.be/hAM3fSDq9kA

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We are delighted that all adults can now book an appointment for their Covid-19 vaccination

If you are over 18 and have not yet received your first Covid 19 vaccine yet, then you can either book via the link you’ve received from us, call us after 2pm in the afternoon or visit: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ or by calling 119

Our vaccination centre is at Follaton House Totnes. Alternatively you can call 119 or visit the webpage above where you can access other venues which may be more convenient for you.

Don’t forget that even if you have had both vaccinations, you still need to follow the government advice regarding face masks, making space etc. and getting tested and self-isolating if you have Covid -19 symptoms.

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General Practice Data for Planning and Research (GPDfPR)

Your health records contain a type of data called confidential patient information.  This data can be used to help with research and planning.  You can choose to stop your confidential patient information being used for research and planning.  You can also make a choice for someone else like your children under the age of 13.  There are strict rules about how NHS can use your data.  

If you are happy with your confidential patient information being used for research and planning you do not need to do anything.  Any choice you make will not impact your individual care.

Click here to view information regarding the planned General Practice Data for Planning and Research data collection being carried out by NHS Digital and further guidance on your options.    

Click here to open information regarding Type 1 opt-out and open the link titled "returning this form".  This will need to be completed and returned to the surgery reception preferably via email to L83075.communications@nhs.net    

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Demonstrating your Covid 19 vaccination status when travelling abroad

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

  • the NHS App which you can download from app stores 

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access this online service, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get  proof of your vaccination status before you leave.

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Repeat Prescriptions

All prescriptions will be issued electronically to your nominated pharmacy. You will need to order your medication. It may take 5 working days to get your prescription electronically sent and dispensed at your Pharmacy.

We would encourage everyone to try and order their repeat prescriptions using either your online account or using the NHS App (can be downloaded onto any smartphone).  We have ceased taking prescriptions requests via telephone. You can still bring your prescription counterfoil to the practice and post it in the letterbox provided which is located inside the main entrance area.

 

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econsult

We offer ‘eConsult’ to allow patients to get medical help without making an appointment or calling the practice.

We have introduced ‘eConsult’ to help you get health advice online. By clicking on the most appropriate link below you can:

  • self-check your symptoms and find medical guidance written by doctors 24/7
  • get administrative help (e.g. a medical certificate or letter from the surgery)
  • seek medical advice from our doctors at the surgery

Please note the following important information below:

  • This is only for patients registered with our practice
  • This is only available to patients over 6 months of age
  • It is not an appropriate route to seek urgent medical help
  • It is not a bypass or shortcut for requesting routine GP appointments
  • Where a response has been requested, we aim to respond by the end of the next working day either by email (don’t forget to check your junk email folder) or with a phone call, as appropriate to your consultation
  • The eConsult tool works best for issues that we can resolve – or start to resolve – online, for example by generating a script, arranging a blood test etc. There will be some problems where the appropriate next step is for you to see or speak to a GP routinely, in which case we will advise you by email or text to make an appointment.
  • Please click on the link below to watch a short video on how eConsult can work for you

https://www.youtube.com/watch?v=1fGEpzrgAJc&t=16s

(Site updated 28/07/2021)
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